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ChatGPT, Sora and OpenAI’s developer-facing API are down and counting for one hour on Thursday. OpenAI says it began experiencing a major outage at 11:00 a.m. PT, and services were still down at around 12:40 p.m. PT at the time of this article’s publication. Frequent users of ChatGPT may remember this service it went down earlier this month also.
TechCrunch received error messages when trying to log into ChatGPT and Sora on Thursday afternoon.
On it status pageOpenAI says the main outage was caused by one of their upstream providers, but did not provide further details. The company says it is actively working to resolve the issue, but has not said when services will be back up and running.
This is the second time that OpenAI’s family of services has been downgraded during the month of December. When this happened two weeks ago, OpenAI attributed the outage to a new telemetry service gone wrong. This outage lasted about 6 hours, an unusually long outage. Typically, these outages only last an hour or two.
Popular services using OpenAI’s API, e.g Confusion and Siri Apple Intelligence According to the companies’ respective status pages and TechCrunch testing, the integration was not affected by the outage.
