B2B draws customer service conversations straight from $ 15 million to adapt to a platform

Internal customer support platforms move from platforms to platforms like email tickets and are talking in canals like slab, Microsoft teams and even discord. But by sluggishness, for example, hundreds of channels can host, the whole thing can be very unfit.

PlainOutside the UK, thinking of his answer. His API-first platform connects all these communication channels, allows organizations to adjust the support of enterprises.

“It means you can talk to your customers wherever it is,” said CEO Simon Rohrbach called Techcrunch on the call.

You can also easily chat in the same way as a traditional help desk as Zendesk or intercom, at the same time, at the same time, but also to obey Microsoft teams or a UI.

“It’s really fast to use. People really like to use it and the traditional support function, sizes around SLA, response times, etc.” said Rohrbach.

“We see this great turn to support this great turn, customer success and engineering and all other teams. And we also strengthen domestic cooperation.”

Starting, a number of a number of $ 15 million in a number of a number of dollars led by battery facilities with the constant participation of index enterprises and united enterprises.

Financing will be partly used to establish the first office of the United States in San Francisco.

The plain was established by Rohrbach and Matt Vagni. Earlier in the early days, in the early days, Rohrbach, Rohrbach’s management worked on 40 people, research and design groups, design systems and internal research.

The plains include companies such as customers, Sane, Laravel, StyTch and Rancy.

In a statement, in a statement, a general partner of a battery enterprises, said: “B2B support enters this new cooperation and AI period.”

However, the plains are not the only player in the cumulative work of customer support channels. There is also in the United States Event and Pilon.

Pilon last year go down In a round of the existing investors, the participation of Andreessen Horowitzin with the participation of an Yovin and other named angels, $ 17 million investment for the full-service B2B customer service platform. There are more than 250 customers.

Meanwhile Thenda rose more than $ 7 million and entered as light and first tour capital as an investor.