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Mikio Okumura, CEO of the group and president of Sompo Holdings Inc.
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Sompo Holdings, Inc., one of the largest insurance companies in Japan, says that he is using artificial intelligence to help relieve a critical shortage of the workers necessary to take care of the population of the country’s aging.
AI and other technologies can replace tasks normally performed by people while simultaneously improving nursing care services, said the CEO of the Mikio Okumura group “to CNBC”.Asia management“
He cited sleep measurement sensors as an example.
“In the past, our caregivers (they had to visit each room to verify the status of the dream … but instead of visiting, by caregivers, we put a sensor in a bed so that we can monitor from the office,” he said.
“In addition, we can verify the quality of the sleep every minute, so if it deteriorates, the quality of the sleep, we can verify what we can change, for example, food or activities.”
Okumura said the paperwork can consume 20% -25% of the time of nursing care workers, he said.
“We are presenting some digital technology to eliminate paperwork, so that caregivers can concentrate,” he said. “We are trying to improve efficiency, and we are also trying to improve the quality of services using technology.”
The elderly population of Japan reached a record of 36.25 million in 2024, the same year that is Birth rate He reached a low record. Japan residents also have one of the longest life expectations in the world, and major generations continue to live longer than the previous ones, Okumura said.
Sompo Holdings announced in February a Restructuring planAs of April 1, which will make the company its four business units to two: “Sompo Property and Casualty” and “Sompo Wellbeing”.
Sompo Wellbeing includes nursing services and company insurance businesses in Japan headquarters of the company.
But Okumura told Christine so CNBC that his property and victim property is where Okumura foresees the greatest growth, mainly of international markets.
“By 2030, we plan to double the profits, and also the market capitalization … Perhaps 80% will come from Sompo P&C and 20% of the well -being,” he said, adding that “40% of the profits will come from the domestic market in Japan and 60% outside Japan.”
Okumura said that one of the biggest challenges for the company is the reduced population of Japan.
“When I was born, in 1965, the number of new babies was 1.8 million. But today only 700,000,” he said. “It is impossible to see a growing population in the future, so … we hope that the business abroad is the growth driver for Sompo.”
However, the company does not plan to expand Sompo’s welfare services abroad, however, due to differences in culture, regulation and social security systems, Okumura said.