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Last year, the AI-powered sales automation started to be in a starting 11x explosive trajectory.
At the same time, about two dozen sources – investors, including current and former workers – the company’s financial struggles, mainly the financial struggles related to their own.
A large number of people in the United States and Britain have said that the situation has been so sustainable that the leading series of 11x can consider the leading series B investor, Andressen Horowitz, and even legal measures. However, a spokesman for Andreessen Horowitz, said Sanguinglings said that A16Z did not sue.
11x offers an AI bot for extensive cold sales tasks, including hidden messages, special messages and planning sales calls. AI is one of a number of AI beginnings in a hot area known as sales development representatives, or ai sdr.
Founded in 2022, Hasan Sukkar, 11x said that Approached $ 10 million Only two years after the annual recurring income (ARR) begins. Transferred and announced the Silicon valley from London last July 24 Million Dollar Series A He headed the benchmark in September. TechCrunch violated a news 50 million dollar series b The management of that month by Andreessen Horowitz. (Refused to comment on the assessment.)
Three current and former 11X employees told Techcrunch that most of his early customers used the product using the “break violations” in sales agreements. Customers faced issues such as sources, such as e-mail products as an email product.
There was also some internal drama. Employees described a difficult, stressful work environment – even for those who hug the culture. They noted that early workers are inside Picture published by the company’s start by TechCrunch, Only shocked, CEO, remains.
Fake Customer Approvals
As many beginners, 11x proudly demonstrates customer logos, which expresses customer approvals and usually indicated by the customer’s consent.
At the same time, TechCrunch learned that more than one company, which has more than one company on the 11x website, and at least one threatened the legal measures on it.
“We did not allow them to use our logo to use any way and we are not a customer,” said a zoominfo spokesman Techcrunch. After March 6, the logo was not asked when close to a source of Techcrunch. However, after this date, the company’s phone continued to repeat the AI Agent Customer Client.
Zoominfo, which offers Spukecheron, sales information and automation tools, the AI SDR has passed since mid-January in mid-January. “During the pilot, 11X products performed worse than our SDR workers and did not move forward.”
Again, since November, 11x, as a customer in a large number of channels, we had a client, on the website, and now they have said that they demanded our AI number, and demanding our AI number, “he said,” he said, “he said.
Zoominfo’s lawyer now Zoominfo’s lawyer Sukkar’dan TechCrunch, according to an email, threatened. The lawyer wrote that “several legal reasons, but are not limited to cheating trading practices, trademark violations, goodwill and fake advertising.”
In the same way, Airtable’s Logo, on 11X website 11x website, on the website of 11x on the website of 11x on the website of the company “Client” on the company’s “Manifesto” was shown on 11x website. Airtable TechCrunch was not a client and did not allow 11x to use the logo.
Airtable, at the same time, at the end of the last year of this year, the product has held a “very short” test, “and as a result, he said,” he said. “Never used in production and never spread into our sales group.”
Again, from March 21, 11x, still can be ventilated as a customer on the website. Another company that wants to be named, told a similar story.
However, our research showed that some customer claims are legal. For example, Pleo and Rho confirmed that they used 11x products.
11x “Unless requested or required” and “in a small number” immediately or inaccurate customer records, “he said.”
A creative way to calculate the arr
Meanwhile, at least three workers, the company said they left the company for their adoption as shady tactics.
For example, 11x said that prospects who want to sign a one-year contract of perspectives that want to conduct a pilot program have signed a one-year contract. “Those who allow you to conduct any testing or testing,” This promising customer continued.
Instead, 11x customers offered customers a brauncian clause, usually in three months, eased customers’ breach of contract. It was essentially tried as a test period, these former workers and potential customers.
However, when reporting the annual recurring income (ARR), the company was not different between test terms and long-term customers, said that the past and present workers were. The company would calculate the arro in full years.
11x states that they report to the Board and the investors are using metric. 11x says investors reviewed customer contracts, customer information files and talked to customers during the necessary investigation.
After the prospects, after using the break clauses, the company said it ended the full annual contract of these companies.
11x spokesman says “free trials” and “Most of the average market customers” offer, but some enterprise-specific enterprise customers are said to “require a 12-month contract after 3 months.”
Churn rate – The number of companies in which long-term employees is not high was high. “We lost 70-80% of customers passing through the door,” he said. The person who was allowed to “look like it was better than this” continued.
For example, the company’s reality can say that the annual repetitive revenues are $ 14 million, when the number of contracts passed by the three-month trial was only $ 3 million.
“When it comes to growth and rod, they have completely massaged the number of numbers.”
11x says that “highest dirt”, “In the late 2023”, but the product improvement was improved and the design of the “Ideal Customer”. 11x says that his “retention rate is currently 79%.”
The problem is definitely used by Carr to demonstrate the growth, and the capitalists are waiting for the capitalists to enter the potential and wait for the potential to reveal the potential.
Falls under the product
Many companies were canceled after testing because at least one current and for four employees are not satisfied with the product.
Some bruises said that all 11x, 11x, 11x, 11x, expecting to save more than 11,000 sales teams, hundreds of thousands of dollars, he said.
This person said that 11x sellers can expect a one-time uptik for startup technology and telephone conversations over several months in a few months.
“It was disappointed with the actual results of automated emails,” he said, “said a company that tested the product.
11x says that his product is not superior to human SDR, says, “As a result, the quality of the user is based on the quality of access.” He also says that the sales do not guarantee the deposit or income.
Other customers complained that 11x products were complained that the product did not load, and this former employee continued. A reviewer Environment The product said it was less effective and more than his opponents.
“Products are working hard,” he said. Instead, customers, in order to buy 11x products, said that the work should be checked and correct, and another worker said.
In addition, the company sometimes had shipping problems. A customer is calculated twice for a three-month trial period. “They almost seemed like they were trying to get something past,” he said.
A VC is a VC that discovers that technology does not work well during processing. The existing customers of the 11th announcement were satisfied with the investor first, but after a month, they could not create an effective leaders.
About this investor’s experience, defended a current working company, said that customers need time to adapt how 11x. This person said that the company has tried to find ways to encourage more customers to be longer.
Employee pollution
Employees also described a rough work environment with a large number of workers under the construction and CEO Sukkar.
According to employees, employees and employees, workers were expected to be continuous with serious pressure on the week, which lasted at least 60 hours a week.
Slack messages show show show shows, before I said it was everyone to start at 8 o’clock in the morning
“He does not believe in people who took a holiday.” Another former employee, said they expect to work on the weekend and national strikes.
“The founder in the field, perhaps three, three people need to be solved, ‘he said.
If employees cannot be obtained immediately – or something something
According to the two employees, the employees talked about dismissal were at risk.
“There is more under the hood,” “Current employee referring to Sukkara.” One day, there will be a documentary about this man. I believe that how the scandalous is. ”
11x, as soon as London was transferred to San Francisco, decided to leave the company as workers who could not be transferred from July last July. This says its headings have increased twice in this process, including 50 full employees
We talked about at least one former employee that they said they expected to pay a few months after departure.
After leaving work, anxiety re-work has become such a part of culture, so wait for the current employee to pass before the nearest salary.
“We just got a paid today,” he said. “I look forward to the resignation of several people on the weekend or Monday.”
