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A traveler said he received an unexpected request from a hotel after booking a room through Expedia.
After finding a special agreement on the travel site and receiving confirmation of the purchase, the woman received a message from the hotel, wrote at the R/Travel subprojector.
The woman said the hotel officials asked her to cancel the room.
“Basically, made (a) reserve of special offer in expedia and obtained confirmation. A few days later I received a message from the Hotel through Expedia Messages asking me to cancel because the rate is low for them! “, Wrote.
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“I contacted Expedia and the agent said the The reservation is confirmed And the hotel should honor the reservation whenever I do not cancel. “
A Reddit user (not in the photo) asked for help from social networks after booking a hotel through Expedia, a third -party travel site, just to be told to cancel the reservation because the rate was too low. (Istock)
The woman said that after talking to a representative in Expedia, she contacted the hotel.
“I contacted the hotel updating them with the expedited response, but they got angry and threatened if I did not cancel, they will not accommodate me,” he wrote on Reddit.
Expedia has been in contact with the Reddit user, according to a comment in the thread.
The Redditor reserved the hotel through a special agreement in Expedia (website not in the photo) and received the purchase confirmation before listening to the hotel in the Middle East. (Istock)
“We want our travelers to have a positive experience when they reserve with us and do everything possible to support them through unexpected problems. Hotels are expected to honor reserves unless the force majeure occurs, in which case our relocation team will help,” said an expedited spokesman to Fox News Digital.
“If a hotel asks a traveler to cancel due to the reserve rate, you must communicate with the expedited support through our 24/7 virtual agent on our site or application. If a partner constantly provides a poor travel experience, we investigate and address the problem directly. However, in this situation, we lack the information of the hotel necessary for our usual monitoring.”
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The Reddit traveler asked other users if he had ever found something similar and requested advice.
The traveler was asking for advice from Reddit users to see if the hotel would not allow the tourist to register despite the fact that the reservation was confirmed. (Istock)
“No cancels. Yes you Cancel, the hotel is not responsible for anything and could get expedited penalties. Yeah they Cancel, you are not responsible for the penalties, they are, “said a redditor.
Many users told the woman that she should not take a risk to make the long trip, since the hotel location was in The Middle East, In case the check-in is denied.
“(You) don’t want to appear in a hotel in a foreign country and discover that they don’t have a room. Being on the right does not help in those circumstances,” a person wrote.
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“This hotel has been very explicit because they do not want it to stay. That is the end of the relationship. Focusing if they should honor the agreement is irrelevant. It does not have a practical resource to force this agreement, so you must take your money and reserve again to another place,” said another user.
After receiving a message that told a tourist to cancel a hotel reservation, a Reddit user (no photo) resorted to social networks to discover how to handle the awkward reserve debacle. (Istock)
Another user shared a similar meeting, but with a different travel agency.
“I had a similar experience in which the owners tried to cancel a very cheap reserve that I had done in advance because” I had not previously paid, “which had absolutely. I replied with the receipt and told them so much, and they didn’t argue more,” the person wrote.
“When he arrived at the hotel, he had only frowned and a bad atmosphere, finally the owner came and demanded an additional payment to allow us to stay (an additional 200% about what we had already paid). Many discussions, calling local friends to speak in the local language and fight before it allowed us to stay (without breakfast that was supposed to be included),” the comment continued.
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Fox News Digital contacted the Reddit user to comment.
